Shipping policy

Shipping Policy

Flora & Amber currently ships within the United States.

Order Processing
Processing times may vary by product. Available processing and estimated delivery information will be provided on the product page, during checkout, or in your order confirmation when applicable.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

Delivery Times
Delivery times vary depending on the product, fulfillment location, destination, and shipping carrier. Any delivery dates provided are estimates and are not guaranteed.

Some Flora & Amber products may be fulfilled by one of our carefully selected fulfillment or supplier partners. As a result, items within the same order may occasionally arrive in separate packages or at different times.

Shipping Charges
Applicable shipping charges will be displayed at checkout before you complete your purchase.

Incorrect Shipping Addresses
Please review your shipping information carefully before submitting your order. If you notice an error, contact us as soon as possible at hello@floraamber.com. We will make every reasonable effort to assist, but changes may not be possible once an order has entered fulfillment.

Lost, Delayed, or Missing Packages
Carrier delays can occasionally occur after an order has shipped. If your tracking information shows an unusual delay or your package appears to be missing, contact us at hello@floraamber.com and we will help review the situation.

Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery. Include your order number and clear photographs of the product and packaging so we can assist you promptly.

Flora & Amber Finds / Affiliate Products
Some products featured through Flora & Amber Finds may direct you to a third-party retailer to complete your purchase. Orders placed on a third-party retailer’s website are shipped directly by that retailer and are subject to that retailer’s shipping, delivery, return, and customer-service policies.

Questions
For questions about a Flora & Amber order, contact us at hello@floraamber.com.